Working with Neil was a great experience from start to finish. He was always available for questions and communicated everything with us in a timely and efficient manor. He had us ready to close on our new home much quicker than I ever knew was possible. We highly recommend working with Neil at Mortgage Masters!
As a first time home buyer, I was inexperienced with not only real estate but with mortgages and the loan application process. I first met with Mr. Gilles when I made the decision to to begin looking for a home. He advised me on what steps I could take to better prepare myself and explained potential loans I would be eligible for. When I found the perfect house, he took care of making this a smooth transition while maintaining professionalism and cordiality. He was prompt in response time and helpful in providing explanations of why information was being provided and what I could expect next. Mr. Gilles did a phenomenal job and I’d highly recommend him to friends, family or strangers!
My experience was great. Everyone was very personable, Neil, especially. He made time for my questions and answered even on weekends.
As first time homebuyers and considering the fact that my wife and I were looking to obtain a 203K mortgage, we had countless questions along the way. Neil exhibited a tremendous amount of patience with us and was extremely knowledgeable about the 203K process, leaving us well informed and completely at ease.
Neil helped make the process easy and move quickly. He communicated with me at every step and worked diligently to help me close in record time. I appreciated his knowledge, experience and willingness to make sure I had a full understanding throughout the process.
Neil Gilles was really the only person I dealt with at Mortgage Masters on a personal level. From the day that I made the offer on the house to the very end of the closing, he was so prompt and efficient getting everything done as quickly as possible. He makes you feel like you are his only priority.
If it wasn’t for these people at Mortgage Masters we wouldn’t be in our house now!!! They are the only company that would take on our situation and come through. The 203k is a great program.
Neil was great to work with! We didn’t have a lot of back and forth, we had our initial meeting with him where we applied for our loan, and he told us all the paperwork we would need to get to him so he could send it off to the underwriters, and he was so thorough that once we turned in our paperwork we didn’t have to turn anything else in! The entire process was quick, and Neil made it very easy! Also as first time home buyers there were quite a few things my husband and I didn’t quite understand about the process, and Neil laid it all out for us, and made sure we understood everything, and was extremely helpful about any questions we had
I am very Thankful for what Neil was able to do for us!!!!
MM sets the bar and perform to your usual high standards.
Neil was always available to assist me or our mutual client.
Answered all questions in a way that I could understand and in a timely manner. Overall great experience.
Our overall experience was great!!!!
Neil was great helping us with our loan stuff, great help, could call or text any time, always answered our questions. This is my second time dealing with Mortgage Masters and second house when other lenders told me NO and Mortgage Masters tells me YES, you really don’t know how good it feels to hear that to get approved for a home loan it’s awesome!!
I had one of the most unusual mortgages with an FHA 203k and Neil did a wonderful job keeping up with everything and getting us to closing as quickly as possible.
Everything went very well Neil was excellent to deal with and helped us through the whole process. I would definitely recommend Mortgage Masters and Neil Gilles to anyone!
The service and personal attention we received from Neil Gilles was exceptional and beyond what I was expecting! He was very professional, kind and patient. He walked me through the entire process and answered every question I had. He made the process so smooth and easy, it couldn’t have gone any better. I’m glad I chose his services and would continue to recommend Neil to anyone buying a home.
My experience with Neil at Mortgage Masters was exceptional! Neil was professional, polite and always willing to find an answer to any of my questions. All call backs were done quickly. I will recommend Neil at Mortgage Masters to anyone I know looking to buy a house.
Neil was very good at keeping all of us informed of the process. I would recommend the team again and again!!
Neil was an excellent customer service rep. He was very helpful and very guiding. I would recommend Neil to any and everyone!
I had a young couple that were first time buyers and had been working with another loan officer from a different company for several months and were told “check back next week” multiple times. I finally said give Neil a call and if can help you he will and if he can’t he will let you know right away. It took a few days but he was able to get them qualified for the VA loan that they wanted. It took awhile but he was on top of things and kept us all informed. We got it closed and everybody was happy. I would not hesitate to refer Neil to other clients.
Neil was always available to answer any questions that I has. He is truly outstanding and an excellent representative for Mortgage Masters. I will continue to refer him to my clients whenever possible.
We were very pleased with how Neil Gilles helped us through the process of buying a home. He was very quick to answer all questions, especially when we didn’t fully understand the steps.